What should drivers do to enhance passenger safety during loading and unloading?

Enhancing passenger safety during loading and unloading is crucial to prevent accidents and ensure a smooth transition in and out of the vehicle. Communicating clearly with passengers helps them understand when it is safe to board or disembark and encourages them to take their time, reducing the likelihood of slips or falls. By ensuring secure footing, drivers can help passengers navigate potential hazards, such as steps or uneven surfaces, which can be particularly important for individuals with mobility challenges. This proactive approach demonstrates a commitment to passenger well-being and fosters a safe environment during these critical moments.